Frequently Asked Question (FAQ) | Answer |
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Why Doesn't my Gaming Console Work Well When Playing Online? | For optimal performance, you should register gaming consoles so they will be placed on PSU’s gaming network. For information about registering your gaming console, refer to Registering a Wi-Fi Device on the PSU Network. |
What Does My Computer Need to be Able to Connect to the PSU Network? | Internet service will be active when you move into your apartment. You can connect to PSU Wi-Fi from anywhere on campus using your Odin account. For more information, refer to Wi-Fi at PSU. Depending on the building you live in, you may also have a wired Ethernet port. To connect to a wired Ethernet port, you must have an network card (NIC card) and an Ethernet cable. Submit a Get General IT Support form for help finding out if your computer has a NIC card. You can purchase Ethernet cables at the PSU bookstore. |
Why is My Connection to Some Websites so Fast From The Residence Halls? | The PSU network peers directly with Netflix, Google, YouTube, and many others to provide you with fast connectivity to popular streaming websites. |
Additional Support Resources
For additional support, please contact the OIT Help Desk.
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The most effective way to troubleshoot Wi-Fi connection issues is in person. If possible, please bring your device to the OIT Help Desk in the Fariborz Maseeh Hall (FMH) Student Services Lobby. |