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The Office of Information Technology (OIT) fully supports PSU-owned computers that meet PSU’s Supported Hardware Configurations Standard and provides limited, best-effort support for non-standard devices, mobile devices, and personal devices which are being used for PSU-related purposes.

Support for PSU Standard Hardware

  • workstation setup

  • operating system installation

  • system management

  • software installation (including necessary assistance with purchased licenses)

  • extensive troubleshooting

Support for Non-Standard Hardware

Support for non-standard hardware, mobile devices, and personal devices includes:

  • limited PSU-related software installation

  • assistance connecting to PSU resources

  • basic troubleshooting

Support for non-standard hardware may be subject to a fee. OIT can also advise on Hardware Purchasing and Software Purchasing.

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