DataMASTER reports draw information from a central Operational Data Store (ODS). The ODS warehouse is a large data repository accumulated from sources internal and external to Portland State University.
On this page
Internal data sources
Banner
Banner is the core campus student records system, hosted and maintained by Office of Information Technology. The Banner database includes Admissions, Registration, Transcript, Accounts Receivable, Financial Aid, Human Resources, and Finance information.
Request Tracker
Request Tracker is an open source issue tracking system maintained by the Office of Information Technology. It is used by various University departments use for ticketing tasks, customer service, and workflow operations.
Call Center
Avaya Call Management is a solution that provides information about phone activity for agents and call centers on campus.
External data sources
SCARF
The Student Centralized Administrative Reporting File (SCARF) is a snapshot of Banner data, taken at the 4th week and end of each term, shaped by a script run on the Banner server. The script applies specific rules for consistent comparison across units within PSU, as well as external government agencies and universities. The data is managed by OIRP and stored in the DataMASTER ODS warehouse.
CampusNexus CRM (formerly Talisma)
Talisma is a vendor provided Customer Experience Management system. Talisma is used to contact both prospective and existing students. DataMASTER contains data regarding Talisma email campaigns, interactions with existing and prospective students, and Talisma recruitment data.
Travel data
The Viking Travel Site supports the PSU Community by providing authorization and reimbursements for travel. Portions of Viking travel data is captured via the OnBase system and sent to DataMASTER for audit reporting.
University Success
Check-in system used to track information about students who visited a Housing Center for assistance with a question. Data is transferred to DataMASTER via OnBase.
University Tickets
University Tickets is a cloud-based, vendor-hosted system that university organizations use to sell tickets and collect payments online.
Further resources
Contact help-bi@pdx.edu for additional assistance.