| Title: | OIT Service Billing Administration | |
|---|---|---|
| Owner: | Brent Emerson | |
| Creator: | Brent Emerson | Jul 08, 2021 |
| Last Changed by: | Brent Emerson | Mar 18, 2024 |
| Tiny Link: (useful for email) | https://portlandstate.atlassian.net/wiki/x/H4BXfw | |
| Export As: | Word · PDF | |
Incoming Links
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Service Management Operations Team (1)
Service Management Operations |
Hierarchy
Children (11)
Process a "Billing change" request (manual version)
Process a "Billing change" request (service order version)
Credit an index code
Import Adobe Sign charges into PCR-360
Import Toll Free usage charges into PCR-360
Monthly billing for JV and cash customers
Process a cash customer payment
Specific PCR-360 Procedures
Periodic service/charge/GLA audit tasks
PCR/Billing procedures integrated with Telecom request fulfillment
Process a "Billing change" request (manual version)
Process a "Billing change" request (service order version)
Credit an index code
Import Adobe Sign charges into PCR-360
Import Toll Free usage charges into PCR-360
Monthly billing for JV and cash customers
Process a cash customer payment
Specific PCR-360 Procedures
Periodic service/charge/GLA audit tasks
PCR/Billing procedures integrated with Telecom request fulfillment
Outgoing Links
