Completion Instructions

Content and Communications

• Add a Service Offering to the OIT Website

• Change a Service Offering on the OIT Website

• Collect Viewing Data for the PSU Help Center

• Remove a Service Offering from the OIT Website

• Support Campus Facing Support Content

• Support Campus Facing Communication

Digital Accessibility Support

• Authorize a Professional Captioning Request

• Conduct Accessibility Documentation Reviews

• Conduct Accessibility and Usability Testing

Support Systems Administration

• Create a New Jira Service Desk Form

• Create a New Jira Service Desk Project

• Grant or Modify Atlassian Access to Jira or Confluence

• Delete an Odin Account from Atlassian